please don't just say "it's not working"
Imagine posting in a support channel, saying "it's not working" then putting everyone on hold... 🤦
Note that spoodyz could have got their answer minutes sooner, and needn't have kept Avery waiting. In fact, Avery could have started thinking about the question right away!
People who do this are generally trying to be polite by not jumping right into the request, like one would in person or on the phone - and that's great! But it's 2025 and chat is neither of those things. For most people, typing is much slower than talking. So despite best intentions, you're actually just making the other person wait for you to phrase your question, which is lost productivity (and kinda annoying).
The same goes for:
When asking for technical help, include:
Next time you encounter a problem, take a moment to gather all the necessary information before asking for help. Your future self (and everyone trying to help you) will thank you.